Business Hours Phone

(909) 585-2565

After Hours Phone

(909) 585-2567
Slide 1
WELCOME TO BIG BEAR CITY CSD
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The Customer Service department of the Big Bear City Community Services District strives to provide the best possible service for our customers.

Slide 2
KEEPING OUR WATER CLEAN
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Providing quality water to the customers of Big Bear City Community Services District is important to us.

Slide 3
SECURE TRASH GUIDELINES
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Big Bear City Community Services District has been providing trash collection services to the public for over 45 years.

How may we help you?

The customer service department is available to provide you with any assistance needed in doing business with the C.S.D. On this page you will find many helpful links to information and down-loadable forms for your convenience. Should you need personal assistance we are just a phone call away or walk in service is available at our business office during regular business hours.

Customer Service Announcements

All CSD services are operational

All CSD services (water, sewer, & solid waste collection) are open and operational today, February 20th, 2024. Solid waste collection began at 6:00am for Monday collection customers, ** Holiday schedule **. Please clear a space for your trash and recycle carts so they are accessible to collection personnel and do not block the street or snowplow...
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Stage 2 Water Restrictions are Still...

Since Monday, May 4, 2015 the CSD Board of Directors voted to implement mandatory Stage 2 Water Restrictions. Due to current water conditions, Stage 2 Water Restrictions continue to this day. As well as the restrictions cited below, voluntary reduction of domestic use is recommended at all times. Stage 2 Water Restrictions are Still in Effect:...
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Featured Articles

Bear Valley Basin Groundwater Sustainability Plan

After several interactive workshops, agencies and local stakeholders have provided...

Replenish Big Bear launches educational project website

Replenish Big Bear launches educational project website BIG BEAR — The water...

Call Or Click Before You Dig

Buried utilities can exist just about anywhere on your property - hence the...